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Usability Testing - ASTQB Software Testing Certification Training
Course Description Why choose ALPI for ASTQB Usability testing certification training?
  • ALPI's training is accredited by ASTQB, so you can be certain you are getting excellent training quality.
  • We use live instructors in both our in-person and virtual classes so you can ask questions and get answers right away.
  • We focus on real-world examples.
  • We teach using interactive, hands-on exercises.
  • And only ALPI offers our free refresher guarantee so you can re-take a course within 4 months at no additional charge. Contact us for information about this unique benefit that gives you peace of mind.

This foundation course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience and accessibility. You will learn how to plan and prepare for usability testing and select the most appropriate testing location and participants. After understanding the application of usability reviews, testing and surveys you will be able to propose the most effective usability testing approach.

This course is ideal for testers experienced with the development of web-based, PC, and client-server applications, entry-level testers with an interest in usability testing, and experienced developers with a lot to a little knowledge of testing who work in UI development. Testers, test analysts, test engineers, test consultants, test managers, user acceptance testers, and software developers working on usability issues will find this course useful, informative, and fun. We suggest that attendees hold the ISTQB Foundation Level certificate, especially if they intend to take the ASTQB Usability Tester exam, but non-certificate holders can benefit from the course and take the exam.

Upon successful completion of the course exam, the candidate will receive the ASTQB Certified Usability Tester Certificate (ASTQB CUT). Total price includes $1350 course plus $150 ASTQB exam fee.

Duration 3 day(s)
Time 12 - 5 EST
Price $1,500
Labs Exercises reinforcing Learning Objectives help to understand and apply topics in the course.

Intended Audience This is foundation-level course for testers, developers, designers and usability engineers.

Prerequisites It is recommended, but not required, to have the ISTQB Foundation Level Certification (CTFL) prior to taking this class.

Prior to attending class please download and review the following document: Usability Testing Syllabus


Basic Concepts

  • Fundamentals
    • Usability
    • User Experience Concepts
    • Accessibility
  • Evaluating Usability, User Experience and Accessibility
    • Usability Evaluation
    • User Experience Evaluation
    • Accessibility Evaluation
  • Usability Evaluation in Human-Centered Design
    • Usability Requirements
    • Agile Usability Evaluation

Risks in Usability, User Experience and Accessibility

  • Introduction
  • Typical Risks
    • Usability Risks
    • User Experience Risks
    • Accessibility Risks
    • Project Risks

Usability and Accessibility Standards

  • Usability Standards and Manufacturer Guidelines
    • ISO Usability Standards
    • Manufacturer Guidelines
  • Accessibility Standards
    • ISO Standards
    • The Web Content Accessibility Guidelines (WCAG)
    • Accessibility Legislation

Usability Reviews

  • Introduction and Approach
    • Step-By-Step Approach to Usability Reviews
    • Risks and Challenges
  • Types of Usability Review
    • Informal Usability Review
    • Expert Usability Review
    • Heuristic Evaluation

Usability Testing

  • Introduction
  • Step-By-Step Approach to Usability Testing
  • Prepare Usability Test
    • Usability Test Plan
    • Usability Test Script
    • Usability Test Tasks
    • Test Location
    • Usability Test Lab
    • Pilot Usability Test Session
  • Conduct Usability Test Sessions
  • Analysis of Findings
  • Communicate Results and Findings
    • Results
    • Usability Findings
    • Selling Findings to Stakeholders
    • Usability Test Report
    • Best Practices in Usability Test Reporting
  • Quality Control of a Usability Test
  • Challenges and Frequent Mistakes

User Surveys

  • Introduction
  • Step-By-Step Approach to User Surveys
  • Standardized Questionnaires

Selecting Appropriate Methods

  • Criteria for Selecting a Method
    • Selecting a Usability Evaluation Method
    • Selecting a User Experience Evaluation Method
    • Selecting an Accessibility Evaluation Method

Summary of Roles and Responsibilities

  • Usability Tester
  • Moderator and Note-Taker

See the currently scheduled public and virtual live course dates below and click on the "Register Now" button.

If you have 6 or more students, save time and money with our on-site instruction at your facility. Learn more by calling us at 301 654-9200.

Class Dates
Start End Location
Monday, April 01, 2019 Wednesday, April 03, 2019 Virtual Live
Monday, August 05, 2019 Wednesday, August 07, 2019 Virtual Live
Monday, November 11, 2019 Wednesday, November 13, 2019 Virtual Live

      4 REASONS

1. ALPI has been helping software testers since 1993. Our experience assures you of quality training.

2. You have the opportunity to re-take the same course at ALPI for FREE within four months of the original class date.

3. Our Interactive Learning Method™ offers a richer training experience that gives you skills you can apply right away.

4. Our instructors have real-world experience so you learn concepts - and how to apply them.