Quality Center ALM Training Foundations

Course Description

Why choose ALPI for Quality Center ALM training?
  • We use certified live instructors in both our in-person and virtual classes so you can ask questions and get answers right away.
  • We focus on real-world examples.
  • We teach using interactive, hands-on exercises.
  • This ALPI course is eligible for a free refresher guarantee so you can re-take the course within 4 months at no additional charge. Contact us for information about this unique benefit that gives you peace of mind.

This course covers the core functionality of ALM/Quality Center from defining Releases and Cycles, Requirements, Test Planning and Executions, through Defect Tracking. The information presented will cover how a user can organize and track information over the lifecycle of a test project.

There is a large emphasis on hands on use of the tool and each lesson is reinforced with exercises and review.

This course is available with an optional certification exam in order to attain the ATP Certification. See prerequisites, below.


5 day(s)


9 - 5 ET




Approximately 70% of the class is devoted to lab exercises

Intended Audience

The target audience for this course includes:
  • Quality assurance engineers
  • Testers
  • Business analysts.


Working Knowledge of:
  • Windows
  • Software Testing Concepts
This course should be taken if you plan to take the optional ATP Certification Exam. If you wish to take the certification exam please select ATP Certification Exam along with your class registration.


Course Outline

Management Module

  • Working with Releases
  • Understanding the relationship between releases, milestones and cycles
  • Creating a release tree
  • Assigning requirements to releases and cycles
  • Assigning tests to releases and cycles

Working with Requirements

  • Understanding requirement types
  • Building a requirements tree
  • Linking requirements to defects, tests, test configurations
  • Requirements traceability
  • Coverage analysis
  • Risk analysis
  • Reporting and tracking requirements
  • Pinning Requirements

Test Planning

  • Working with Test Cases
  • Subject Tree and Test Grid Views
  • Creating Test Cases
  • Defining test steps and parameters
  • Test Configurations
  • Reporting and tracking test plans

Test Execution

  • Working with Test Sets
  • Test sets, cycles and releases
  • Creating test sets
  • Executing tests and test configurations
  • Test Scheduling
  • Results

Defect Tracking

  • Managing Defects
  • Tracking Defect changes and history
  • Associating defects to other entities
  • Tracking the status of defects

ALM/Quality Center Dashboard Module

  • Creating Analysis Items
  • Generating Dashboard Pages

Excel Reports

  • Creating Excel Reports
  • Creating SQL Queries
  • Adding Parameters to SQL Queries
  • Creating Post-Processing Scripts

Generating Live Analysis Graphs

  • Creating Live Analysis Graphs
  • Setting the Graph Appearance

Project Reports

  • Available Report Sections
  • Custom Templates

Business Views

  • Use pre-defined views
  • Creating custom views
  • Creating Business Views within Excel


  • Introduction to Sprinter
  • Running tests with Sprinter
  • Basic test execution
  • Exploratory Testing
  • Power Mode
  • Data Injection
  • Macros
  • Mirrored Testing

Version Control

  • Checking in/out
  • Viewing version history
  • Comparing and Promoting versions

Library Management

  • Defining libraries and baselines
  • Comparing baselines
  • Pinning a test set to a baseline

Business Models

  • Integrating Business Models
  • Linking to Requirements and Test Cases
  • Using the built-in Analysis View

Test Resources Module

  • Using the Test Resources Module

Importing Tests and Requirements

  • Importing data from Excel, MS Word

Using the Web Client

  • Viewing Requirements and Defects from any browser
  • Navigating the interface
  • Working with Workspaces

New Snapshot Tool

  • Capture, edit, and attach images of your application to ALM records

ALM Synchronizer

  • Setting up a HUB project for defects
  • Navigating the interface
  • Synchronizing defects across multiple projects

Integrating External Tests

  • Synch externally executed test results with ALM.
  • Configuring Jenkins to synch results with ALM
  • Synchronize an external result file to ALM by manually importing the file.

Integration with Lean Functional Testing

  • You can now manage and run LeanFT tests from ALM

ALM Project Customization

  • User Properties - Modify current user’s properties

User Properties

  • Modify current users properties

Project Users

  • Associate users with the project
  • Add new users


  • View properties of existing Groups
  • Add or Modify Groups
  • Add/Remove Users to Group

Module Access

  • Determining Module Access

Project Entities

  • Modifying System Fields
  • Adding User Fields
  • Field Types
  • Requirement Types
  • Modify existing types
  • Create New Requirement types

Risk Based Quality Management

  • Setup Business Criticality criterion
  • Setup failure probability
  • Setup risk constants

Project Lists

  • Define Project lists
  • Modify List Values


  • Setup automail trigger definitions

Alert Rules

  • Select alert rules


  • Using workflow wizards

Cross Project Customization

  • Customize fields and lists across projects

Project Planning and Tracking

  • Define thresholds for KPIs
  • Create new KPIs


  • Enabling Sprinter
  • Customizing Sprinter

Project Report Templates

  • Changing template details
  • Creating new templates

Customizing Business Views

  • Using DQL to create custom queries