Quality Center ALM Foundations

Course Description

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This 4 day course gives students an in-depth understanding of use of Quality Center 11.x and Customization and Administration of Quality Center Projects.

In days 1-3, all major modules of QC are covered. Lessons include defining Releases and Cycles, Creating and Managing Requirements, Managing Requirement Risk, Test Planning and Test Case Creation, Test Execution, Defect Tracking, Working with Libraries and Baselines and Using the QC Dashboard. Students will learn how to create, organize and track information over the lifecycle of a test project.

On Day 4 attendees learn to customize Quality Center projects and practice Project Administration. Topics include adding users, adding and customizing groups, defining custom requirement types, adding and modifying fields and lists, limiting module access, setting up alerts to using workflow and automail.

There is a large emphasis on hands on use of the tool and each lesson is reinforced with exercises and review.


4 day(s)


9-5pm EST




Approximately 70% of the class is devoted to lab exercises

Intended Audience

  • Quality assurance engineers
  • testers
  • business analysts.


Working Knowledge of:
  • Windows
  • Software Testing Concepts



Days 1-3 Using Quality Center

  • Management Module
    • Working with Releases
    • Understanding the relationship between releases, milestones and cycles
    • Creating a release tree
    • Assigning requirements to releases and cycles
    • Assigning tests to releases and cycles
  • Working with Requirements
    • Understanding requirement types
    • Building a requirements tree
    • linking requirements to defects, tests, test configurations
    • requirements traceability
    • coverage analysis
    • risk analysis
    • reporting and tracking requirements
  • Test Planning
    • Working with Test Cases
    • Subject Tree and Test Grid Views
    • Creating Test Cases
    • Defining test steps and parameters
    • Test Configurations
    • reporting and tracking test plans
  • Test Execution
    • Working With Test Sets
    • Test sets, cycles and releases
    • Creating test sets
    • Executing tests and test configurations
    • Test Scheduling
    • Results
  • Defect Tracking
    • Managing Defects
    • Tracking Defect changes and history
    • Associating defects to other entities
    • Tracking the status of defects
  • HP Sprinter
    • Introduction to HP Sprinter
    • Running tests with HP Sprinter
    • Basic test execution
    • Exploratory Testing
    • Power Mode
    • Data Injection
    • Macros
    • Mirrored Testing
  • Dashboard
    • Using the Dashboard
    • Built in reports and graphs
    • Creating SQL queries for graphs
  • Version Control
    • Checking in/out
    • Viewing version history
    • Comparing and Promoting versions
  • Library Management
    • Defining libraries and baselines
    • Comparing baselines
    • Pinning a test set to a baseline
  • Business Models
    • Integrating Business Models
    • Linking to Requirements
  • Test Resources Module
    • Using the Test Resources Module Importing Tests and Requirements
    • Importing data from Excel, MS Word
Day 4 - Project Customization
  • User Properties
    • Modify current users properties
  • Project Users
    • Associate users with the project
    • Add new users Groups
    • View properties of existing Groups
    • Add or Modify Groups
    • Add/Remove Users to Group Module Access
  • Module Access
    • Determining Module Access
  • Project Entities
    • Modifying System Fields
    • Adding User Fields
    • Field Types
  • Requirement Types
    • Modify existing types
    • Create New Requirement types
  • Risk Based Quality Management
    • Setup Business Criticality criterion
    • Setup failure probability
    • Setup risk constants
  • Project Lists
    • Define Project lists
    • Modify List Values
  • Automail
    • Setup automail trigger definitions
  • Alert Rules
    • Select alert rules